Project Nidar (Domestic Violence)

Domestic violence and abuse include physical, emotional, sexual, or economic harm inflicted by a family member. The policy applies to all partners, regardless of their gender, tenure, or location.

What Helpline must do in such cases: 

The agent will write an email to Trust and Safety team in the below format and create a TNS ticket. Afterwards, the agent will resolve the ticket informing partner that case has been forwarded to the concerned team: