Amount deducted but order ID not generated
-If the amount is deducted but the order is not placed, the partner will get the refund within 7 Business days into the source acc.
-If a partner is reaching out after 7 days, check in the query if a refund is initiated, share the ref id with pro, and ask to check with the bank.
enter provider id and paid amount
-you will get a transaction id, enter the transaction id in the payment dashboard and you will get the refund details :PFB snip for reference
Tagging: 3.1 pb- post order placement issue>> amount deducted order id not generated